Noise Concerns & Complaints
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Noise Concerns & Complaints

London Oxford Airport are committed to ensuring that the operation of the airport does not adversely affect the local community.   We take all feedback and comments we receive very seriously and will always make every effort to resolve any issues.

 

If you wish to contact us regarding a particular issue of concern, please give as much detail as possible, including the nature of the concern, any relevant dates and times and any other appropriate information.   This will allow us to conduct an appropriate investigation.

 

In the vast majority of cases, aircraft are usually found to be compliant with all required aviation and local promulgated procedures and we may be unable to take any direct action regarding your concern, although details will be retained, collated and trends in any non-compliance will be reported to the Airport Consultative Committee periodically

 

Before you contact us, we recommend you download and read the Noise Abatement Policy, the recommended Helicopter Access Routings, the airport Circuit Diagram and Guide to Local Airspace (for our neighbours). See also Low Flying Military Aircraft.

 

Please note that due to our operational team’s primary duties in managing the safety and compliance of the airport on a day-to-day basis, we are unable to discuss each and every noise concern by telephone or social media.   All noise concerns should be submitted using the form below.

 

Feedback to us regarding aircraft noise should ideally include the following information, which will allow us to thoroughly investigate your concern;

 

  • Your Name
  • Your Address or at the least a full Post Code
  • Contact Telephone/Email
  • Date of Incident
  • Accurate time(s) of concern
  • Location of concern (if different from above address)
  • Details of concern (including aircraft registration or markings/description where appropriate) – add a Flight Radar 24 or ADS-B Exchange track record if you are able to
  • Indicate whether you require a reply

 

 

Please contact us using the form below and we will aim to respond within 10 working days.

Official Noise Complaint Line
Tel:  +44(0)1865 290 664
e-mail: noisecomplaints@londonoxfordairport.com

 

 

Privacy Policy

 

To protect your privacy, London Oxford Ltd will never distribute your name, e-mail address or other information to any third parties except partner organisations and service providers with whom it is essential to share information for operational and safety purposes, and government departments where required under the regulations within which we operate.